PRIVACY NOTICE

Last updated March 09, 2022

This privacy notice for Teragon Solutions, LLC (doing business as TeraSol) ("TeraSol," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

• Visit our website at teragonsolutions.com, or any website of ours that links to this privacy notice.
• Engage with us in other related ways ― including any sales, marketing, or events.

Questions or Concerns?

Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@teragonsolutions.com.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice:

• What personal information do we process? We may process personal information depending on how you interact with TeraSol and the Services. Learn more.
• Do we process any sensitive personal information? No, we do not process sensitive personal information.
• Do you receive any information from third parties? No, we do not receive any information from third parties.
• How do you process my information? We process your information for service administration, security, and legal compliance. Learn more.
• How do we keep your information safe? We have security measures in place but cannot guarantee absolute security. Learn more.
• What are your rights? Depending on your location, you may have rights regarding your personal information. Learn more.
• How do I exercise my rights? You can submit a request via our form: Contact us.

Want to learn more about what TeraSol does with any information we collect? Click here to review the notice in full.

TABLE OF CONTENTS

• WHAT INFORMATION DO WE COLLECT?
• HOW DO WE PROCESS YOUR INFORMATION?
• WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
• WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
• IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?
• HOW LONG DO WE KEEP YOUR INFORMATION?
• HOW DO WE KEEP YOUR INFORMATION SAFE?
• DO WE COLLECT INFORMATION FROM MINORS?
• WHAT ARE YOUR PRIVACY RIGHTS?
• CONTROLS FOR DO-NOT-TRACK FEATURES
• DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
• DO WE MAKE UPDATES TO THIS NOTICE?
• HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
• HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Privacy Policy

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You: The personal information we collect may include the following:

• Names
• Phone numbers
• Email addresses
• Billing addresses
• Debit/credit card numbers
• Contact or authentication data
• Contact preferences

Sensitive Information: We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes.

Information automatically collected

In Short: Some information is collected automatically when you visit our Services.

The information collected includes device and usage information such as:

• IP address
• Browser and device characteristics
• Operating system
• Language preferences
• Referring URLs
• Device name
• Country and location
• Usage patterns and other technical information

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services.

• To deliver services
• To respond to inquiries and provide support
• To send administrative information
• To fulfill and manage orders
• To enable user-to-user communication
• To send marketing communications
• To deliver targeted advertising
• To protect our Services and prevent fraud

3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short: We process personal information based on legal grounds, such as your consent, legal obligations, and legitimate business interests.

If you are located in the EU or UK:

• Consent
• Performance of a contract
• Legitimate interests
• Legal obligations
• Vital interests

If you are located in Canada:

• Express or implied consent
• Investigations and fraud detection
• Business transactions
• Legal compliance
• Publicly available information

Privacy Policy

4. When and With Whom Do We Share Your Personal Information?

In Short: We may share information in specific situations described in this section and/or with the following third parties.

• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

5. Is Your Information Transferred Internationally?

In Short: We may transfer, store, and process your information in countries other than your own.

Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by those third parties with whom we may share your personal information (see "When and With Whom Do We Share Your Personal Information?" above), in the United States, Sri Lanka, and other countries.

If you are a resident in the European Economic Area (EEA) or United Kingdom (UK), then these countries may not necessarily have data protection laws or other similar laws as comprehensive as those in your country. However, we will take all necessary measures to protect your personal information in accordance with this privacy notice and applicable law.

European Commission's Standard Contractual Clauses

We have implemented measures to protect your personal information, including by using the European Commission's Standard Contractual Clauses for transfers of personal information between our group companies and between us and our third-party providers. These clauses require all recipients to protect all personal information that they process originating from the EEA or UK in accordance with European data protection laws and regulations. Our Standard Contractual Clauses can be provided upon request. We have implemented similar appropriate safeguards with our third-party service providers and partners and further details can be provided upon request.

6. How Long Do We Keep Your Information?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. How Do We Keep Your Information Safe?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.

8. Do We Collect Information from Minors?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us at Info@teragonsolutions.com.

9. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.

We will consider and act upon any request in accordance with applicable data protection laws.

If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here:https://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm.

If you are located in Switzerland, the contact details for the data protection authorities are available here:https://www.edoeb.admin.ch/edoeb/en/home.html.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists — however, we may still communicate with you, for example to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

If you have questions or comments about your privacy rights, you may email us at Info@teragonsolutions.com.

10. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).

4

CCPA Privacy Notice

The California Code of Regulations defines a "resident" as:

1. every individual who is in the State of California for other than a temporary or transitory purpose and
2. every individual who is domiciled in the State of California who is outside the State of California for a temporary or transitory purpose

All other individuals are defined as "non-residents."

If this definition of "resident" applies to you, we must adhere to certain rights and obligations regarding your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve (12) months:

Category	Examples	Collected
A. Identifiers	Contact details, such as real name, alias, postal address, telephone or mobile contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name	YES
B. Personal information categories listed in the California Customer Records statute	Name, contact information, education, employment, employment history, and financial information	YES
C. Protected classification characteristics under California or federal law	Gender and date of birth	NO
D. Commercial information	Transaction information, purchase history, financial details, and payment information	NO
E. Biometric information	Fingerprints and voiceprints	NO
F. Internet or other similar network activity	Browsing history, search history, online behavior, interest data, and interactions with our and other websites, applications, systems, and advertisements	NO
G. Geolocation data	Device location	NO
H. Audio, electronic, visual, thermal, olfactory, or similar information	Images and audio, video or call recordings created in connection with our business activities	NO
I. Professional or employment-related information	Business contact details in order to provide you our services at a business level or job title, work history, and professional qualifications if you apply for a job with us	NO
J. Education Information	Student records and directory information	NO
K. Inferences drawn from other personal information	Inferences drawn from any of the collected personal information listed above to create a profile or summary about, for example, an individual’s preferences and characteristics	NO

This Privacy Notice applies to the personal information collected by Teragon Solutions, LLC ("we," "our," or "us"). This policy is designed to inform you about the types of personal information we collect, how we use and share this information, and your rights regarding your data.

What Information Do We Collect?

We may collect the following categories of personal information:

• Personal Identification Information: Name, email address, phone number, etc.
• Business Information: Business contact details.
• Customer Interaction Information: Information provided during customer support interactions, surveys, and contests.
• Technical Data: Information collected via cookies, web beacons, and other tracking technologies.

How Do We Use and Share Your Personal Information?

We use your personal information for the purposes described in this privacy notice. We may disclose your personal information with our service providers pursuant to a written contract between us and each service provider. We may also use your personal information for internal research and technological development. We do not sell your personal information to third parties.

What Are Your Rights Regarding Your Personal Information?

Depending on your jurisdiction, you may have several rights regarding your personal information, including the following:

• Right to request deletion of the data: You can request the deletion of your personal information.
• Right to be informed: You have the right to know the categories of personal information we collect, the purposes for which we use it, and whether we disclose or sell it to third parties.
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights.

Verification Process

Upon receiving your request, we will need to verify your identity. This may involve asking you to provide information that matches information we already have on file.

Other Privacy Rights

• You may object to the processing of your personal information.
• You may request correction of your personal data if it is incorrect or outdated.
• You can designate an authorized agent to make a request on your behalf, provided the agent submits proof of valid authorization.
• You may request to opt-out from the sale of your personal information to third parties.

To exercise these rights, you can contact us by email at Info@teragonsolutions.com, by visiting our contact page, or by referring to the contact details at the bottom of this document.

12. Do We Make Updates to This Notice?

Yes, we may update this privacy notice to comply with relevant laws. The updated version will be indicated by an updated "Revised" date and will be effective as soon as it is accessible.

13. How Can You Contact Us About This Notice?

If you have any questions or comments about this notice, you may email us at Info@teragonsolutions.com or send a post to:

Teragon Solutions, LLC
__________
__________

14. How Can You Review, Update, or Delete the Data We Collect From You?

Based on applicable laws, you may have the right to request access to your personal information, request corrections, or delete it in some circumstances. To review, update, or delete your personal information, please visit https://teragonsolutions.com/contact/.